At TREK POINT we ship orders every day of the week so you can get your new items as soon as possible. The package is usually delivered within 2-5 working days if you order with standard shipping.
The order can be tracked seamlessly via the tracking number.

Yes, you can easily add more items to your order. However, this assumes that we have not yet packed the original order. If you find an item you want to add, simply contact customer service.

We can’t always say when an item will be back in stock, but we’d love to find out for you. If you’ve found a specific product that isn’t in stock, please contact us so we can speak to the manufacturer and give you a timeframe. You can contact us by email info@trek-point.com.

If you cannot find sufficient information about an item on our site, you are welcome to contact us at any time by email at info@trek-point.com. We will try to answer your question to the best of our knowledge or alternatively contact our supplier who can provide a satisfactory answer. If you want to contact us by email, your question should be very specific so that we can give you the best possible answer.

If you have not received your order confirmation, we recommend the following: Check whether the order confirmation was caught by your SPAM filter. If you still cannot find the order confirmation, please contact us by phone or email. We will then check whether your e-mail address is correct and then resend the order confirmation to you.

Simply contact our customer service with a description and photos so that we can process the case as quickly as possible.

Write us an email to: info@trek-point.com